Terms and Conditions
Website operator / business entity:
NOVO CORE Limited Liability Company (Sp.z o.o.) with its registered office at Henryka Sienkiewicza 10A, 57-500 Bystrzyca Kłodzka, Poland. Entered into the National Court Register (KRS) maintained by the District Court for Wrocław-Fabryczna in Wrocław, 9th Commercial Division of the National Court Register, under KRS number 0001178782, with a share capital of PLN 5,000.00.
Tax Identification Number (NIP): 8811505666, National Business Registry Number (REGON): 542003148, operating under the business name SPEEDPOINT.
Article 1 – Definitions
1.1. Additional agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract, delivered by NOVO CORE Sp. z o.o. (operating under the brand Speedpoint) or by a third party acting under an agreement with NOVO CORE.
1.2. Reflection period: the period during which the consumer can exercise their right of withdrawal.
1.3. Consumer: the natural person who is not acting for purposes related to their trade, business, craft, or professional activity.
1.4. Seller: NOVO CORE sp. z o.o., registered in Poland and operating under the business name Speedpoint.
1.5. Day: calendar day.
1.6. Digital content: data produced and delivered in digital form.
1.7. Duration contract: a contract that extends to the regular delivery of goods, services, and/or digital content over a specified period.
1.8. Durable data carrier: any tool (e.g., email) that enables the consumer or NOVO CORE to store information addressed personally to them in a way that facilitates future consultation or use for a period appropriate to the purpose for which the information is intended, and which allows for the unchanged reproduction of the stored information.
1.9. Right of withdrawal: the consumer’s option to opt out of the distance contract within the reflection period.
1.10. Entrepreneur: NOVO CORE Sp. z o.o., operating under the brand SPEEDPOINT.
1.11. Distance contract: an agreement concluded between NOVO CORE and the consumer within the framework of an organized system for the distance selling of products, digital content, and/or services, using one or more means of distance communication up to and including the time at which the contract is concluded.
1.12. Model withdrawal form: the European model withdrawal form included in Annex I of these terms.
1.13. Means of distance communication: a tool that can be used for concluding an agreement, without the consumer and seller being together in the same space.
Article 2 – Entrepreneur’s identity
Entrepreneur: NOVO CORE Sp. z o.o., operating under the brand SPEEDPOINT
Address: ul. Henryka Sienkiewicza 10A, 57‑500 Bystrzyca Kłodzka
Email: info@speedpointshop.com
Phone: +48 453 466 552
KRS: 0001178782
NIP: 8811505666
Article 3 – Applicability
3.1. These general terms and conditions apply to every offer from NOVO CORE Sp. z o.o. and to every distance contract that is concluded between seller and the consumer.
3.2. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, seller will indicate how the general terms and conditions can be viewed at seller and that they will be sent free of charge to the consumer as quickly as possible upon request.
3.3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the consumer can view the general terms and conditions electronically and that they will be sent to the consumer free of charge electronically or otherwise upon request.
3.4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply accordingly, and in the event of conflicting conditions, the consumer can always rely on the applicable provision that is most favorable to them.
Article 4 – Type of Products Offered
4.1. Seller offers high-quality automotive tires, including: new racing tires, and used racing tires, which remain fully functional and meet safety requirements at the time of sale.
4.2. All essential characteristics of each product, including condition (new or used), size, technical specifications, and any visible signs of wear (in the case of used tires), are clearly described in the product listing on the Store’s website.
4.3. The offer contains a full and accurate description of the offered products, digital content, and/or services. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer.
4.4. If seller uses images, they are a truthful representation of the offered products, services, and/or digital content. Obvious mistakes or obvious errors in the offer do not bindseller
4.5. Each offer contains such information that it is clear to the consumer what the rights and obligations are that are attached to accepting the offer, including:
– The reflection period of 14 days or, if a reflection period is excluded, the information about this exclusion.
– Clear information on the rights and obligations that the acceptance of the offer entails.
Article 5 – The contract
5.1. The contract, subject to the provisions of paragraph 4, is concluded at the moment the consumer accepts the offer and meets the corresponding conditions.
5.2. If the consumer has accepted the offer electronically, seller will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by seller, the consumer can dissolve the contract.
5.3. If the contract is concluded electronically, seller will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, seller will observe appropriate security measures.
5.4. Seller may, within legal frameworks, gather information about the consumer’s ability to fulfill their payment obligations, as well as all facts and factors relevant to responsibly entering into the distance contract. If, based on this investigation, seller has good reasons not to enter into the contract, it is entitled to refuse an order or request or to attach special conditions to the execution.
5.5. Seller shall provide the consumer with the following information, in writing or in such a manner that the consumer can store it in an accessible way on a durable medium, at the latest at the time of delivery of the product, service, or digital content:
a. The visiting address of the seller establishment where the consumer can lodge complaints;
b. The conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. Information about warranties and existing service after purchase;
d. The price including all taxes of the product, service, or digital content; if applicable, the costs of delivery; and the method of payment, delivery, or execution of the distance contract;
e. The requirements for terminating the agreement if the contract has a duration of more than one year or is indefinite;
f. If the consumer has a right of withdrawal, the model withdrawal form.
5.6. In the case of an extended transaction, the provision in the previous paragraph applies only to the first delivery.
Article 6 – Right of withdrawal
For products:
6.1. The consumer can terminate an agreement regarding the purchase of a product during a minimum reflection period of 14 days without giving reasons. Seller is allowed to ask the consumer for the reason of withdrawal but cannot force the consumer to state their reason(s).
6.2. The reflection period referred to in paragraph 1 commences on the day after the consumer, or a third party designated by the consumer, who is not the carrier, has received the product, or:
a. If the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by them, receives the last product. seller may, provided it has clearly informed the consumer about this prior to the ordering process, refuse an order of multiple products with different delivery times.
b. If the delivery of a product consists of multiple shipments or parts: the day on which the consumer, or a third party designated by them, receives the last shipment or the last part;
c. For contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by them, receives the first product.
For services and digital content not supplied on a tangible medium:
6.3. The consumer can terminate a service agreement and an agreement for the delivery of digital content not supplied on a tangible medium within a minimum of 14 days without giving reasons. seller can ask the consumer for the reason for withdrawal but cannot force the consumer to state their reason(s).
6.4. The reflection period referred to in paragraph 3 starts on the day following the conclusion of the agreement.
Extended reflection period for products, services, and digital content not supplied on a tangible medium in case of not informing about the right of withdrawal:
6.5. If seller has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period expires twelve months after the end of the original, in accordance with the previous paragraphs of this article, reflection period.
6.6. If seller has provided the consumer with the information referred to in the previous paragraph within twelve months after the starting date of the original reflection period, the reflection period expires 14 days after the day on which the consumer received that information.
Article 7 – Consumer’s obligations during the reflection period
7.1. During the reflection period, the consumer will handle the product and its packaging with care. The consumer will only unpack or use the product to the extent necessary to establish the nature, characteristics, and functioning of the product. The principle here is that the consumer may only handle and inspect the product as they would be allowed to do in a store.
7.2. The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is allowed in paragraph 1.
7.3. The consumer is not liable for depreciation of the product if seller did not provide all legally required information about the right of withdrawal.
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Article 8 – Exercising the consumer’s right of withdrawal and the costs
8.1 After receiving the products, the consumer has a reflection period of fourteen (14) days to withdraw from the contract with seller without stating reasons.
8.2 This period starts on the day the consumer, or a third party designated by the consumer who is not the carrier, physically acquires the goods, or:
a. If the consumer has ordered several goods in the same order which are delivered separately, the day on which the consumer, or a third party designated by them, physically acquires the last good;
b. If the delivery of a good consists of multiple shipments or parts, the day on which the consumer, or a third party designated by them, physically acquires the last shipment or the last part;
c. For contracts for regular delivery of goods during a defined period, the day on which the consumer, or a third party designated by them, physically acquires the first good.
8.3 If the consumer exercises their right of withdrawal, they shall notify seller within the reflection period using the model withdrawal form or in another unequivocal manner.
8.3.1 Model withdrawal form:
To: [NOVO CORE Sp. z o.o. address]
I/We (*) hereby notify that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/provision of the following service (*), Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Date,
Signature of consumer(s) (only if this form is submitted on paper),
(*) Delete where inapplicable.
8.3.2 To meet the withdrawal deadline, it is sufficient for the consumer to send their communication concerning their exercise of the right of withdrawal before the withdrawal period has expired.
8.3.3 During the reflection period, the consumer will handle the product and packaging with care.
8.3.4 The consumer is liable for any diminished value of the products resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the products.
8.3.5 The consumer must return the products as soon as possible but within 14 days from the day following the communication of their decision to withdraw from the contract. The consumer returns the products to an address specified by seller. The consumer must send back the products in their original packaging as much as possible and should minimize damage to the packaging. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lie with the consumer.
8.3.6 The consumer bears the direct costs of returning the product.
Obligations of seller in case of withdrawal:
8.4 If seller enables the notification of withdrawal by electronic means, it will send an immediate acknowledgment of receipt after receiving this notification.
8.5 Seller shall reimburse all payments from the consumer, including, if any, delivery costs charged by seller for the returned product, without undue delay and in any event not later than 14 days from the day on which it is informed of the consumer’s decision to withdraw from the contract.
8.6 Seller will carry out such reimbursement using the same means of payment as the consumer used for the initial transaction unless the consumer has expressly agreed otherwise. In any event, the consumer will not incur any fees as a result of such reimbursement.
8.7 If the consumer has opted for a type of delivery other than the least expensive type of standard delivery offered by Seller, Seller need not reimburse the additional costs for the more expensive method.
8.8 Seller is not required to reimburse the additional costs if the consumer explicitly chose a type of delivery other than the least expensive standard delivery offered by Seller.
8.9 Seller may withhold reimbursement until it has received the goods back, or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.
8.10 Seller may deduct from the reimbursement for diminution in value of any goods returned, if the loss is the result of unnecessary handling by the consumer.
8.11 Seller may exclude certain products from the right of withdrawal for health protection or hygiene reasons if their seal has been broken after delivery.
Article 9 – Prices
9.1 All prices and rates are in euros, including VAT, and include any other government levies imposed at the time of the agreement unless explicitly stated otherwise.
9.2 All prices and rates stated on Seller’s website and in its mailings are subject to price changes, programming, and typographical errors.
Article 10 – Payment
10.1 Unless agreed otherwise, payment for products or services provided by Seller is made exclusively via the payment methods made available at checkout. Seller reserves the right to amend payment conditions if it deems this necessary based on the consumer’s financial status or payment history.
10.2. The Seller currently supports the following payment methods:
– HotPay online payments (including available e-transfer options depending on the Buyer’s country),
– credit card payments (if enabled by HotPay),
– direct bank transfer to the Seller’s bank account (the account number is displayed after selecting this payment option at checkout).
10.3 Seller is entitled to suspend the fulfillment of its obligations if the consumer does not meet their payment obligations under the agreement.
10.4 If payment is made by credit card, the following applies: The provided credit card information will be verified before the transaction is completed. Products will only be shipped to the address specified by the consumer during the ordering process, which should match the credit card holder’s address.
10.5. Online payment processing for e-transfers and card payments is carried out via the HotPay payment system. The company ePłatności Sp. z o.o. Sp. k. (located at ul. 27 Stycznia 9, 34-120 Andrychów, Poland), is responsible for processing credit card payments. All credit card information is entered directly into the system of HotPay in Poland and cannot be accessed or stored by us.
10.6. In the case of direct bank transfer, the customer is required to make the payment within the period indicated at checkout. The order will be processed only after the payment has been credited to the Seller’s bank account.
10.7. Products are shipped only after successful confirmation of payment.
Article 11 – Delivery
11.1 All delivery terms mentioned by Seller are estimated and based on the information and circumstances known at the time of entering into the agreement. Specified delivery times are never considered as strict deadlines.
11.2 Exceeding any delivery term does not entitle the consumer to compensation or the right to cancel their order or terminate the agreement unless such delay exceeds the maximum legal delivery time of thirty (30) working days. In such cases, the consumer has the right to dissolve the contract free of charge and should notify Seller in writing. Any payments made will be refunded to the consumer within fourteen (14) working days after notification.
11.3 Seller delivers orders via its website exclusively.
11.4. Details and terms of delivering physical products are determined in our Shipping Policy.
1.5. The Seller delivers physical products exclusively to the countries listed in its Shipping Policy. Any geographical or logistical delivery limitations, including restrictions on size or weight of tires, are defined in the Shipping Policy, which forms an integral part of these Terms.
Article 12 – Transport and damage at delivery
12.1. Unless agreed otherwise, the contract includes the transport of the purchased goods by Seller, which bears the risk of damage and loss. If goods are delivered by a professional carrier, Seller is required to ensure adequate insurance. If damages are noticed upon delivery, the recipient should note these damages on the delivery receipt. If there is no opportunity to check for potential damages upon delivery, this should be noted on the delivery receipt. Any visible damages should be reported to Seller within two working days after delivery.
12.2. Product images may not always correspond to the appearance of delivered products. In particular, changes can occur in the appearance and packaging of products following assortment renewals by the manufacturer. Claims about defects that relate to non-essential changes in the product are not valid.
12.3. If delivered products are defective, the consumer can choose between a replacement product or repair of the defect within a reasonable term. The General Terms and Conditions apply fully to the new delivery. If the chosen remedy is impossible or disproportionately costly for Seller, it has the right to refuse the remedy. Seller bears the costs of the remedy. If repair or replacement is not possible or the costs are disproportionately high, the consumer has the right to dissolve the purchase or demand a reduction in the purchase price, considering the usage of the product till that moment.
12.4. Any claim the consumer may have regarding delivered products will also lapse if:
– the products can no longer be identified as being supplied by Seller;
– the defects are due to normal wear, improper or incorrect handling, use, storage, or maintenance of the products;
– Seller was not given the opportunity to investigate the complaints and fulfill its obligations;
– the consumer has not met, has not met timely, or has not adequately met any of his obligations.
12.5. If it is demonstrated that the products do not conform to the contract, Seller has the option either to replace the returned products or repair them or to refund the invoice value. These General Terms and Conditions fully apply to any new delivery.
12.6. Complaints about defects expire two years after the delivery of the products.
12.7. The costs for returning products with proven defects are borne by Seller.
Article 13 – Warranty and Statutory Liability
13.1 New Products (New Tires)
New products sold by the Seller are covered by a manufacturer’s warranty, provided such warranty is explicitly stated in the product description.
13.2. Used Products (Used Tires)
Used products are not covered by a commercial warranty.
The condition of each used tire is clearly described on the product page, including any wear or visible signs of use.
13.3. Statutory Warranty
– All products — both new and used — are covered by statutory liability for non-conformity as defined by Polish law.
– The Seller is liable for non-conformity existing at the moment of delivery and revealed within 2 years of delivery, unless the nature of the product or its condition (e.g., used tires) requires otherwise.
13.4. Claims under statutory liability should be submitted in writing to: info@speedpointshop.com, along with a description of the defect and proof of purchase.
Article 14 – Website Use and Electronic Services
14.1 All Intellectual Property Rights, including, but not limited to, copyright, trademark rights, and database rights on the information, texts, images, logos, photos, and illustrations on the website and on the layout and design of the website rest with Seller and/or its licensors. Consumers and users of the website acknowledge these rights and guarantee they will refrain from any infringement thereof, including making copies of the website other than technical copies necessary for the use of the website (loading and display).
14.2 The information on the website is compiled and maintained by Seller with continuous care and attention. However, errors cannot always be prevented. Therefore, no rights can be derived from the information provided on the website. Seller accepts no liability for any damage resulting from the use of the website or from the incompleteness and/or inaccuracy of the provided information and/or damages resulting from the unavailability of the website.
14.3 The website contains hyperlinks to websites that are maintained by third parties. Seller has no influence on the information, products, and services listed on these websites and accepts no liability for any damage resulting from the use of these websites.
14.4 Seller bears no responsibility for photos, descriptions, and other informational materials on the website that have been published by third parties.
14.5 Seller does not guarantee that emails or other electronic messages sent to it will be received and processed on time and accepts no liability for consequences arising from the late or non-receipt or processing of such messages.
14.6 The version of any communications as stored by Seller shall be considered authentic, unless the consumer provides proof to the contrary.
14.7. The Seller provides electronic services through the Store, including:
– enabling product browsing,
– enabling the placement of orders,
– creating and maintaining a customer account (optional).
14.8 Technical Requirements. To use the Store, the consumer must have:
– a device with internet access,
– an updated web browser,
– enabled cookies and JavaScript,
– an active email account.
14.9. The consumer is prohibited from providing unlawful content or using the Store in a manner that disrupts its operation.
14.10. The agreement for electronic services:
– is concluded upon opening the Store’s website or creating an account,
– is terminated upon leaving the website or deleting the account.
Article 15 – Consumer’s obligations
15.1 If the consumer requests an account on Seller’s website, after verification and approval, Seller will provide the consumer with a username and password. This information is strictly confidential and intended solely for the user who has registered.
15.2 The consumer guarantees that the user is authorized to place orders on behalf of the consumer.
15.3 The consumer is responsible for ensuring that the username and password are used confidentially and are not disclosed to third parties. Seller may assume that all actions performed using the consumer’s username and password are authorized by the consumer.
Article 16 – Liability
16.1 All modifications to the packaging and package leaflets should be followed. No liability is accepted for any deviation in use or handling thereof.
16.2 Except in cases of intent or gross negligence, Seller is not liable for any damage arising from the inaccuracy, incompleteness, or illegality of the content of the website, the incorrect use of the website by the consumer, or the provision of incorrect data by the consumer. Furthermore, except in cases of intent or gross negligence, Seller is not liable for damages resulting from its products or any failure in the execution of the agreement or any other obligations towards the consumer.
16.3 Any damage, as referred to in the previous paragraph, attributed by the consumer to intentional acts or gross negligence on Seller’s part must be reported in writing to Seller as soon as possible but no later than thirty (30) days after its occurrence. Damage not reported within this period is not eligible for compensation, unless the consumer can demonstrate that they could not have reported the damage earlier.
Article 17 – Involving third parties
17.1 Seller is entitled to use third-party services and products in executing agreements, whether through subcontracting or temporary hiring of personnel. These third parties are authorized to act on behalf of Seller in executing the agreement.
17.2 Provisions regarding liability, as mentioned in Article 13, also apply to these third parties.
Article 18 – Disputes
18.1 The European Commission provides a platform for online dispute resolution (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/. This platform allows consumers to resolve disputes related to their online orders without the need for a court trial.
18.2 Seller aims to resolve any disputes amicably. However, Seller is not obliged to participate in alternative dispute resolution proceedings and cannot guarantee participation in such processes.
18.3 Consumers can also reach Seller via email at info@speedpointshop.com.
18.4 Dutch law applies to all agreements and relationships between Seller and the consumer, under these General Terms and Conditions.
18.5 Any disputes arising between the Seller and the Consumer under the agreement or related to its interpretation or execution shall be submitted to the competent court having jurisdiction over the registered office of NOVO CORE sp. z o.o.
Article 19 – Final Provisions
19.1 The Seller reserves the right to amend these Terms and Conditions.
19.2. Polish law shall apply to all contracts concluded through the Store.
19.3. In matters not regulated by these Terms and Conditions, the provisions of the Polish Civil Code and other applicable legal regulations shall apply.
19.4. The rules for processing personal data, including information about cookies, data retention, and user rights, are defined in the Seller’s Privacy Policy available at: https://www.speedpointshop.com/privacy-statement/
